DECLARATION OF WEBSITE ACCESSIBILITY FOR SUBJECTS REFERRED TO IN ARTICLE 3, PARAGRAPH 1-BIS OF LAW NO. 4 OF 9 JANUARY 2004

Statement

Gensan S.r.l. is committed to making its website accessible, in accordance with Law no. 4 of January 9, 2004.

This accessibility statement applies to: https://shop.gensan.com/

Compliance status: Partially compliant

This website is partially compliant with the requirements of Appendix A of the UNI CEI EN 301549 standard due to the non-compliance issues listed below.

Inaccessible content

The content listed below is inaccessible due to non-compliance with Law No. 4 of January 9, 2004:

  • C.9.1.1.1 - Missing, redundant, or insufficient alternative text on some non-text content. Some elements that should not be reachable by assistive technologies are.
  • C 9.1.3.1 - In some sections of the site, information, structures, or relationships between elements are defined only visually and not programmatically, thus not being fully perceivable by assistive technologies.
  • C.9.1.3.5 - For some input fields, the purpose cannot be programmatically determined by assistive technologies.
  • C.9.1.4.1 - For some messages, color has been used as the sole method of visual distinction of information.
  • C.9.1.4.3 - Some visual interface elements, such as text or icons, do not meet the minimum required contrast ratio, limiting readability for users with reduced visual capacity.
  • C.9.1.4.4 - The viewport configuration on pages may prevent users with mobile devices from zooming in on content, and consequently, enlarging text for easier reading.
  • C.9.2.1.1 - Some interactive functionalities are not fully keyboard accessible. As a result, users who cannot use a mouse have difficulty navigating or completing actions on the site.
  • C.9.2.2.2 - Scrolling or auto-updating content plays automatically without a mechanism to pause, stop, or hide it.
  • C.9.2.4.3 - On some web pages that can be navigated sequentially and where the navigation sequence affects their meaning and function, some objects that could receive focus do not receive it in an order that maintains their meaning and operability.
  • C.9.2.4.4 – The purpose of some links cannot be determined from the link text or from the link text combined with adjacent content. There are links that open in a new window without this action being indicated to users of assistive technologies.
  • C.9.2.4.7 - On some interactive elements, the focus indicator is not visible or is barely visible.
  • C.9.3.3.1 - Error messages for some form fields may not be clearly communicated and may not be accessible to assistive technologies.
  • C.9.4.1.3 - Some confirmation, error, or status messages are not presented to users of assistive technologies.

The following content, although not accessible, is not provided, developed, or under the control of Gensan S.r.l.:

  • C.9.4.1.2 - The cookie management banner, provided by a third-party service, may contain elements whose role is not indicated.
  • The checkout page is provided by the Shopify platform and may not be fully accessible. You can refer to the accessibility report provided by the platform itself at the following link: https://www.shopify.com/accessibility/vpat-checkout

This content is excluded from accessibility requirements, as established by Legislative Decree 27 May 2022, no. 82, Article 1, paragraph 5, letter d.

Improvement plan

As of the date of compilation of this document, the site is undergoing continuous improvement.

Estimated completion date: 06/2026.

The changes to improve accessibility mainly concern:

  • Product sheets.
  •  Product details.

Preparation of the accessibility statement

This statement was prepared on 24/07/2025.

The evaluation was carried out with a self-assessment performed directly by the provider through objective and subjective analyses (cf. Article 3, paragraph 1, of Commission Implementing Decision (EU) 2018/1523).

The statement was last reviewed on 01/10/2025, respecting the recommendation to periodically review (at least annually) the accuracy of the statements contained in this accessibility statement.

Feedback and contact information

Gensan S.r.l. provides the following email address to be used to report cases of non-compliance: info@gensan.com.

To facilitate the processing of the report, it is advisable to indicate:

  • the page or section where the problem is found (including the URL, if available);
  • a brief description of the criticality found;
  • the type of device used (e.g., PC, smartphone, tablet);
  • the browser and/or assistive technologies used, if any.

All reports will be examined by the digital services manager, who commits to providing feedback within 30 days of receipt.

Reports will be managed by the Digital Services Manager:

Method for sending reports to AgID

In case of an unsatisfactory response or no response, within thirty days, to the notification or request, the interested party can forward a report to AgID, via certified email (PEC), to the following address: protocollo@pec.agid.gov.it.

Website information

  1. website publication date: 03/2025.
  2. usability tests were carried out: No.
  3. CMS used for the website: Shopify.